Public Notice
How To Report Your Concerns Regarding Quality Of Care And/Or Safety
Inpatient and Ambulatory Care
Monday through Friday 9:00 am – 5:00 pm;
Quality of Care: Patient Relations Office at 718-250-8292
Safety: Safety Officer at 718-250-8535
Weekends, Holidays and Evenings
Quality of Care & Safety: Nursing Supervisor at 718-250-8025
Security: Office of Security 24/7 at 718-250-8099
If you feel your concern about patient care or safety has not been adequately addressed by Hospital staff, you may contact the Office of Quality Monitoring of The Joint Commission as follows:
Online: https://www.jointcommission.org/report_a_complaint.aspx
Email: patientsafetyreport@jointcommission.org
Phone: 1-800-994-6610
Fax: 630-792-5636
Mail: Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181